Commonwealth Home Support Program (CHSP) Administration Officer

1.0 Full-time Fixed Term until 30 June 2027 (subject to further funding)Salary Classification at MOA 3 commencing at $84,657.50Collaborative and supportive teamAre you a passionate and detail-oriented administrator committed to supporting high-quality CHSP services that enhance community wellbeing.About usThe City of Unley is a vibrant and dynamic local council that provides a range of valued and diverse services to the surrounding community. Based on the city fringe, less than 4 kilometres from the Adelaide CBD, the Council engages with their community across local business initiatives, community events, arts, environmental sustainability, community services and volunteering programs. We are passionate leaders in many fields and believe that what we do makes a positive difference to our community. We are committed to creating a dynamic City that embraces new ideas, prioritises sustainability, and enhances quality of life. With the newly endorsed Community Plan responding to climate change, we will support a growing population and enhance the wellbeing and prosperity of our community.About the roleAs the CHSP Administration Officer, you will play a key role in supporting the effective delivery of Commonwealth Home Support Program services. This position blends proactive administration with client and team support, helping ensure the smooth operation of CHSP-funded services, including community transport, in-home support, and social programs. You will help maintain accurate records, uphold excellent customer service, and ensure compliance with aged care quality standards.About youTo succeed in this role, you will haveDemonstrated administrative expertise, including accurate client record management, invoicing, and professional correspondence.Experience using CHSP platforms such as DEX and the My Aged Care provider portal is highly regarded, with an ability to quickly learn and navigate similar systems.Sound understanding of CHSP guidelines and aged care principles, with a strong focus on reablement approaches.Highly organised and solutions focused, with exceptional attention to detail and the ability to manage competing priorities.  Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders across all levels.The Unley Employee ExperienceWe recognise, the need to create an employee that enables the organisation’s talent to thrive and provide innovative and outstanding services to our community.  We provide a flexible, supportive, and inclusive environment that encourages professional development.  Some of our outstanding conditions of employment and benefits are designed to attract and retain the best people. As a member of our team, you will benefit from:supportive, flexible work environment with work / life balance competitive salary and conditionsongoing support for your development and further educationcomplimentary access to Journey Insurance and Income Protection Fundholistic health and wellbeing programs More informationAll enquiries and applications will remain private and confidential. Position specific enquires can be directed to Daniel Victory – Team Leader, Community Support and Wellbeing at dvictory@unley.sa.gov.au or on 0438 792 942.Applications should include a Cover Letter and Resume expressing the skills, experience, and qualities you can bring to this position.Applications close 10.00pm Friday 8 August 2025. Pre-employment requirements: The position is subject to satisfactorily meeting the following employment requirements:General Employment Probity CheckAged Care Sector employment checkEveryone Belongs at UnleyAs part of our commitment to creating a diverse and inclusive workplace, this role is open to candidates seeking workplace flexibility. We invite candidates of all ages and culturally diverse backgrounds including people living with a disability and First Nations People to apply.We are committed to making reasonable adjustments to provide a positive, barrier free recruitment process and a supportive workplace. Please refer to the Manager’s contact details above for any support you need along the way. #S-DNIPosition Description AUD Unley 5061

Commonwealth Home Support Program (CHSP) Administration Officer

  • 1.0 Full-time Fixed Term until 30 June 2027 (subject to further funding)
  • Salary Classification at MOA 3 commencing at $84,657.50
  • Collaborative and supportive team
  • Are you a passionate and detail-oriented administrator committed to supporting high-quality CHSP services that enhance community wellbeing.

About us

The City of Unley is a vibrant and dynamic local council that provides a range of valued and diverse services to the surrounding community. Based on the city fringe, less than 4 kilometres from the Adelaide CBD, the Council engages with their community across local business initiatives, community events, arts, environmental sustainability, community services and volunteering programs.

We are passionate leaders in many fields and believe that what we do makes a positive difference to our community.

We are committed to creating a dynamic City that embraces new ideas, prioritises sustainability, and enhances quality of life. With the newly endorsed Community Plan responding to climate change, we will support a growing population and enhance the wellbeing and prosperity of our community.

About the role

As the CHSP Administration Officer, you will play a key role in supporting the effective delivery of Commonwealth Home Support Program services. This position blends proactive administration with client and team support, helping ensure the smooth operation of CHSP-funded services, including community transport, in-home support, and social programs. You will help maintain accurate records, uphold excellent customer service, and ensure compliance with aged care quality standards.

About you

To succeed in this role, you will have

  • Demonstrated administrative expertise, including accurate client record management, invoicing, and professional correspondence.
  • Experience using CHSP platforms such as DEX and the My Aged Care provider portal is highly regarded, with an ability to quickly learn and navigate similar systems.
  • Sound understanding of CHSP guidelines and aged care principles, with a strong focus on reablement approaches.
  • Highly organised and solutions focused, with exceptional attention to detail and the ability to manage competing priorities. 
  • Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders across all levels.

The Unley Employee Experience

We recognise, the need to create an employee that enables the organisation’s talent to thrive and provide innovative and outstanding services to our community.  We provide a flexible, supportive, and inclusive environment that encourages professional development.  Some of our outstanding conditions of employment and benefits are designed to attract and retain the best people. As a member of our team, you will benefit from:

  • supportive, flexible work environment with work / life balance
  • competitive salary and conditions
  • ongoing support for your development and further education
  • complimentary access to Journey Insurance and Income Protection Fund
  • holistic health and wellbeing programs 

More information

All enquiries and applications will remain private and confidential. Position specific enquires can be directed to Daniel Victory – Team Leader, Community Support and Wellbeing at dvictory@unley.sa.gov.au or on 0438 792 942.

Applications should include a Cover Letter and Resume expressing the skills, experience, and qualities you can bring to this position.

Applications close 10.00pm Friday 8 August 2025.

 Pre-employment requirements:

The position is subject to satisfactorily meeting the following employment requirements:

  • General Employment Probity Check
  • Aged Care Sector employment check

Everyone Belongs at Unley

As part of our commitment to creating a diverse and inclusive workplace, this role is open to candidates seeking workplace flexibility. We invite candidates of all ages and culturally diverse backgrounds including people living with a disability and First Nations People to apply.

We are committed to making reasonable adjustments to provide a positive, barrier free recruitment process and a supportive workplace. Please refer to the Manager’s contact details above for any support you need along the way.

 

#S-DNI

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